InfoCenter – Knowledge Base and Q/A WordPress Theme Overview
InfoCenter – Knowledge Base and Q/A WordPress Theme is a self-service support design that brings several help tools into one site. Visitors can browse knowledge base articles, read FAQs, join forum discussions and ask their own questions, which other users or staff then answer. An AJAX voting system lets the community rate content so the most useful answers are easy to spot.
The theme is developed by Fluent-Themes and was first released in 2017. Its latest listed release, version 7.5.1 from June 2025, followed a spring update for WordPress 6.8 compatibility and security fixes. A theme options panel without vendor branding makes most settings a matter of a few clicks.
The question and answer system is the heart of the design. Whoever asked a question, or the site administrator, can mark one reply as the best answer, and anyone can flag a question or answer as abusive with a report button. Askers can attach a video to explain their problem, and related questions or posts can appear under each entry. Registered users get a profile page with a photo, description and social links, and more than ten custom widgets highlight top authors, popular questions and login forms.
Key Features of InfoCenter – Knowledge Base and Q/A WordPress Theme
- Question and answer system with AJAX voting
- Best answer selection by the question author or administrator
- Report button for flagging abusive questions or answers
- Knowledge base, forums and a one-page FAQ with an accordion
- Optional video attachments on questions
- User profile pages with photo, description and social links
- More than ten custom widgets, including top authors, popular questions and login or sign-up
- Related posts and questions that can be switched on or off
- Unbranded theme options panel, demo XML file and a child theme
- Translation-ready .po and .mo files and SEO-minded HTML5 and CSS3
Who InfoCenter – Knowledge Base and Q/A WordPress Theme Is Suitable For
InfoCenter suits Canadian software companies, online service providers, product makers and IT support teams that want customers to find answers on their own before contacting staff. The mix of articles, FAQs and community questions helps a small support team handle common issues once and point people to the answer, and the voting and best answer tools keep the most helpful replies at the top.
It also fits member organizations, training providers running a study community and internal teams building a company wiki.
Important Notes About InfoCenter – Knowledge Base and Q/A WordPress Theme
Because users post questions and answers, you need terms of use, a privacy policy, active moderation and a clear takedown process, including for copyright complaints; the report button helps, but someone must review the reports. Embedded videos can bring third-party services onto the site, so cover them in your privacy policy, and take extra care if minors may take part. The owner is responsible for compliance.
The listing confirms compatibility up to WordPress 6.8, so check current versions on the demo. AJAX live search is mentioned only in the changelog.
Setup & Ongoing Management by AppiAppi
You choose InfoCenter – Knowledge Base and Q/A WordPress Theme and buy its licence on ThemeForest; Fluent-Themes develops and supports it. AppiAppi installs the theme and its bundled plugins, imports the demo and replaces it with your knowledge base categories, starter articles, FAQs, logo and colours. We configure registration, voting, reporting and the profile fields you want to collect.
After launch, AppiAppi manages the site according to your subscription plan. We add articles and FAQ entries, keep WordPress, the theme and plugins updated, help review reported posts and respond to inquiries. Our AI-assisted SEO and content support helps customers find answers through search.
Original design by Fluent-Themes. This is the starting point — we customize it with your logo, colours, content, services and SEO structure. View original theme source