Last Updated: September 6, 2026
Appiappi respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how Appiappi collects, uses, discloses, stores and protects personal information when you visit appiappi.com, contact us, request a consultation, purchase or subscribe to our services, or otherwise interact with us.
For the purposes of this Privacy Policy, "Appiappi," "we," "us" and "our" refer to Appiappi, operating the website at appiappi.com.
Scope of This Policy
This Privacy Policy applies to personal information collected through:
- Our website;
- Contact and consultation forms;
- Website design or service request forms;
- Email, telephone or other communications;
- Client onboarding processes;
- Service delivery and support interactions;
- Marketing and analytics activities related to our website.
This policy does not apply to third-party websites, platforms or services that may be linked from our website. Those services have their own privacy policies, and we encourage you to review them before providing personal information.
Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Contact and Business Information
This may include:
- Name;
- Business name;
- Email address;
- Telephone number;
- Business address or service area;
- Website address;
- Industry or business type;
- Information about your services and customers.
Project and Service Information
If you request or purchase our services, we may collect information required to deliver those services, such as:
- Branding information;
- Logo files;
- Brand colours and preferences;
- Service descriptions;
- Website content;
- Images and media;
- Domain and hosting details;
- Website login or technical access information;
- Project instructions and communications;
- Billing and account information.
You should not provide passwords or sensitive credentials through an unsecured form or ordinary email unless we specifically instruct you to do so using an approved secure process.
Payment Information
If payments are processed through a third-party payment provider, that provider may collect and process your payment card or financial information. Appiappi may receive transaction details such as payment status, invoice information and limited billing information, but we generally do not store complete payment card numbers.
Technical and Usage Information
When you use our website, certain technical information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring website;
- Pages viewed;
- Time spent on pages;
- General location information;
- Website interaction data;
- Error and performance information.
Cookies and Similar Technologies
We may use cookies, pixels, analytics tools and similar technologies to:
- Operate and secure the website;
- Remember user preferences;
- Understand how visitors use the website;
- Measure website performance;
- Improve content and user experience;
- Support marketing activities where permitted.
You can modify your browser settings to refuse or limit cookies. Some website features may not function properly if certain cookies are disabled.
How We Use Personal Information
We may use personal information for the following purposes:
- Responding to inquiries;
- Scheduling consultations;
- Preparing proposals or service recommendations;
- Providing website design, hosting, SEO, maintenance and support services;
- Creating and managing client accounts;
- Processing invoices and payments;
- Communicating about projects, services and support requests;
- Maintaining, securing and improving our website;
- Monitoring service performance;
- Preventing fraud, abuse or unauthorized activity;
- Complying with legal, regulatory and contractual obligations;
- Sending marketing communications where permitted and where you have provided consent or where otherwise permitted by law.
We will not use personal information for purposes that are materially different from those described above without providing additional notice or obtaining consent where required.
Consent
By providing personal information to us, you consent to its collection, use and disclosure as described in this Privacy Policy, subject to applicable law.
You may withdraw consent to certain uses of your personal information by contacting us. Withdrawal of consent does not affect the legality of processing that occurred before consent was withdrawn. In some cases, withdrawing consent may limit our ability to provide certain services.
Where appropriate, we may rely on other legal grounds recognized by applicable privacy laws, including contractual necessity, legitimate business purposes and legal obligations.
Disclosure of Personal Information
We may disclose personal information to service providers and business partners who assist us with:
- Website hosting and infrastructure;
- Email and communication systems;
- Payment processing;
- Scheduling and appointment management;
- Customer relationship management;
- Analytics and performance monitoring;
- Security and fraud prevention;
- Website development and technical support;
- Accounting, legal and professional services.
These providers may process personal information on our behalf and are expected to use appropriate safeguards and handle information only for authorized purposes.
We may also disclose information:
- When required by law, court order or legal process;
- To protect the rights, safety, property or security of Appiappi, our clients or others;
- In connection with a merger, acquisition, financing, restructuring or sale of all or part of our business;
- With your consent or at your direction.
Service Providers Outside Canada
Some service providers may store or process information outside Canada, including in the United States or other jurisdictions. Personal information processed outside Canada may be subject to the laws of those jurisdictions and may be accessible to their governments, courts, law enforcement or regulatory authorities.
We take reasonable steps to select service providers that maintain appropriate privacy and security safeguards.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide and administer services;
- Maintain business and financial records;
- Resolve disputes;
- Enforce agreements;
- Meet legal, accounting and regulatory requirements;
- Protect our legitimate business interests.
When information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it.
Security
We use reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss or destruction.
Depending on the nature of the information, safeguards may include:
- Access controls;
- Password protection;
- Secure hosting environments;
- Encryption where appropriate;
- Backups;
- Security monitoring;
- Staff and contractor confidentiality obligations;
- Regular review of technical and operational practices.
No method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Access and Correction
Subject to applicable law, you may request access to the personal information we hold about you and request correction of inaccurate or incomplete information.
To make a request, please contact us using the details below. We may need to verify your identity before processing the request. Certain legal exceptions may limit access to some information.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send non-promotional messages related to invoices, security, support requests or your contractual relationship with us.
Children's Privacy
Our website and services are intended for businesses and general audiences. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of those third parties. Your use of third-party services is governed by their own terms and privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after an update may be subject to the revised policy.
Contact Us
If you have questions about this Privacy Policy, wish to request access or correction, or want to withdraw consent, please contact us:
Appiappi
Website: appiappi.com